Privacy Policy

1. INTRODUCTION

At The Software Practice Pte Ltd, we are committed to implementing policies, practices and processes to safeguard the collection, use and disclosure of the personal data, in compliance with the Singapore Personal Data Protection Act (PDPA).

We have developed this Privacy Policy to assist you in understanding what information we collect from you, how we collect, use, disclose, process, protect and retain your information when you engage us to provide our products and services to you, or enquire about our products and services.

2. APPLICATION OF THIS PRIVACY POLICY

  • This Privacy Policy concerns our customers and users of our websites.
  • Under the PDPA, business contact information (name, company name, business email, business contact number) is not considered as personal data so long as it is used strictly for business-to-business (B2B) transactions.

3. WHAT INFORMATION WE COLLECT AND WHEN

We collect your business contact information (e.g., name, company name, business email, business contact number) when you engage us to provide our products and services to you, communicate with us via email, telephone or other channels, and enquire about our products and services through our website.

4. CONTACTING US

If you have any query or feedback regarding this Privacy Policy, or any complaint you have relating to how we manage your data or would like to know how you can access, correct of withdraw your consent, or how we retain them, you may contact our Data Protection Officer (DPO) at:
tsp-dpo@thesoftwarepractice.com.

Any query or complaint should include, at least, the following details:

  • Your full name and contact information
  • Brief description of your query or complaint

We treat such queries and feedback seriously and will deal with them confidentially and within reasonable time.

5. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Please visit our website periodically to note any changes. Changes to this Privacy Policy take effect when they are posted on our website. Your continued use of our products and services constitutes your acknowledgment and acceptance of this Policy and any such changes.



Last updated: 4th June 2024