BCA: e Approval

THE QUICK LOOK

Every organization requires approval for a variety of tasks with different flows for each. For instance, the process for approving employee entertainment allowances differs significantly from that of approving changes to the layout or content of a company site.When the organization is a large Government body with hundreds of departments and several hierarchies of approving managers, monitoring and managing all these flows can become a nightmare.

The Software Practice’s solution was to unify the entire process by designing a single submission and e- approval system. Our development team also ensured that the system was user-friendly to individuals across the organization – from a detail-oriented sys-admin to a time-strapped C-level manager who needs swift access to key information. The system also incorporated alerts being sent to the right people at the right time. This cut down significantly on delays resulting from approval flows slowing down or coming to a complete stop.

Our contribution
API’s for Communication, Road Mapping, Quality Assurance , Software Development, UI/UX Strategy
Technology
Jquery, HTML/CSS, .NET C#, SQL Server, IIS

THE CHALLENGES

Unifying a variety of approval flows from various departments with different processes required careful planning and architecture. We had to start from scratch to design and develop a system as flexible as this one. While there are numerous approval system based off of CRM and ERP, none of them act as independent brokers for such a diverse group of users.

We abstracted workflows into templates that were incredibly flexible to allow for unique branching and specific use cases.  The system features a robust set of APIs, making it the single destination for several in-house BCA applications that require approval. Meanwhile, an API provisioning portal allows system administrators to grant, revoke and monitor access to several other applications.

OUTCOME

Thanks to the effort put in by our development team, we managed to create a product that takes the burden of approval away from all the sub systems in the client’s ecosystem. The application is currently being battle-tested in two phases and will go live in January 2017.